Arkansas Trucking Association

2021 SMC First Quarter Meeting

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Name: 2021 SMC First Quarter Meeting
Date: February 18, 2021
Time: 2:00 PM - 3:00 PM CST
Registration: Register Now
Event Description:
Register for the first quarter one-hour virtual meeting of the Safety Management Council to be held Thursday, February 18 at 2 pm, CST. 

Sponsored by

Insurance Claims - Reactive vs. Proactive
Insurance claims and settlements can be confusing to motor carriers. In this webinar, an insurance company explains how insurance claims are handled, impacts of the type of coverage you have, the importance of the insurance company working closely with the safety department, the impact the location of the accident can have on a claim, and ensuring the president and CEO understand why insurance costs are rising.
  • Reactive claim handling
  • Proactive claim handling
  • Impacts of judicial locations
  • Q&A

Presented by
Robert McDonald, claims consultant


Robert McDonald, is a claims consultant and vice president of transportation and logistics for McGriff. He specializes in retail and transportation with over 30 years of experience in managing claims, claims adjuster, and program management.    
McDonald worked as the director of claims for Con-way/XPO Logistics for several years managing claims for the truckload, less-than-truckload, cartage and drayage operation and last-mile service. He has also worked for several insurance carriers over the years holding many positions throughout his carriers.

McDonald has a B.A. in business administration from the Western Washington University, an MBA from Seattle University and an associate of risk management aka ARM.
In his off time, McDonald enjoys coaching soccer for the Rose City Soccer Club and is also the president of this club.

Paula Lowder, assistant vice president and claims consultant

Paula Lowder is the McGriff claims consultant and liaison between member and Sedgwick Claims Management Services, Inc., McGriff's third-party claims administrator. She operates as the claims advocate for members with over 25 years of experience within the industry. Specifically, Lowder has experience in high-level claims management, working previously as a senior claims examiner, claims supervisor, workers’ compensation manager, and as the branch manager for a claims administrator. She excels in managing client relations and resolving both small and complex claims issues. Lowder coordinates the Claims Management Committee, McGriff's claims-handling client service procedures, and claims audits. Lowder is located in Colorado.

Date/Time Information:
Thursday, February 18
2 pm - 3 pm
Contact Information:
Mike Brust
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Contact Us

Arkansas Trucking Association
PO Box 3476 (72203)
1401 West Capitol Ave.
Little Rock, AR 72201

(501) 372-3462 | Phone
(501) 376-1810 | Fax

Our Mission

  • PROTECT the collective interests of trucking companies in the political and regulatory arenas.
  • PROMOTE the dynamics of trucking so that people have a better understanding of the link between America's primary freight delivery system and the standard of living they enjoy.
  • SERVE our members to help them to grow their business and their profits
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