2021 SMC First Quarter Meeting
Sponsored by
Insurance Claims - Reactive vs. Proactive
- Reactive claim handling
- Proactive claim handling
- Impacts of judicial locations
- Q&A
Presented by
Robert McDonald, claims consultant
McGriff
Robert McDonald, is a claims consultant and vice president of transportation and logistics for McGriff. He specializes in retail and transportation with over 30 years of experience in managing claims, claims adjuster, and program management.
McDonald worked as the director of claims for Con-way/XPO Logistics for several years managing claims for the truckload, less-than-truckload, cartage and drayage operation and last-mile service. He has also worked for several insurance carriers over the years holding many positions throughout his carriers.
McDonald has a B.A. in business administration from the Western Washington University, an MBA from Seattle University and an associate of risk management aka ARM.
In his off time, McDonald enjoys coaching soccer for the Rose City Soccer Club and is also the president of this club.
Paula Lowder, assistant vice president and claims consultant
McGriff